In November 2013, 5Star-International will visit the worlds hotspot for true 5Star hotels, Dubai in United Arab Emirates. Dubai is known as Luxury destination no. 1 in the middle east....
When guests arrive at your hotel or resort it is likely their first contact with the hotel. First impressions last. A warm and inviting greeting together with a seamless check-in procedure is...
In most cases, arriving at a hotel or resort is the very first contact the guest have to a hotel. First impression lasts, and that is why the greeting and check-in procedure is so important to any...
As a 5 Star hotel, you need to think about service even before your guests arrive. There are many ways to do this, but in this article I will give you some ideas how you can make your guests feel...