When guests arrive at your hotel or resort it is likely their first contact with the hotel. First impressions last. A warm and inviting greeting together with a seamless check-in procedure is paramount in any hotel experience. Our Hotel Consultants […]
In most cases, arriving at a hotel or resort is the very first contact the guest have to a hotel. First impression lasts, and that is why the greeting and check-in procedure is so important to any hotel – this […]
As a 5 Star hotel, you need to think about service even before your guests arrive. There are many ways to do this, but in this article I will give you some ideas how you can make your guests feel […]
