Hotel service

5 Star Hotel Arrival

When guests arrive at your hotel or resort it is likely their first contact with the hotel. First impressions last.  A warm and inviting greeting together with a seamless check-in procedure is paramount in any hotel experience.  Our Hotel Consultants suggest you focus on warmly welcoming all your guests.
Marketing, sales or hospitality services employees realize […]

By |august 15th, 2012|Hospitality service, Hotel service, Resort Service|0 Comments

Arriving at a 5 Star Hotel

In most cases, arriving at a hotel or resort is the very first contact the guest have to a hotel. First impression lasts, and that is why the greeting and check-in procedure is so important to any hotel – this is how our Hotel Consultants suggest you work
Everyone having worked with marketing, sales or hospitality […]

By |august 15th, 2012|Hospitality service, Hotel service, Resort Service|0 Comments

How to provide 5 star service before arrival

As a 5 Star hotel, you need to think about service even before your guests arrive. There are many ways to do this, but in this article I will give you some ideas how you can make your guests feel special before they even visit you.
Creating the ultimate service experience is what 5 Star hotels […]

By |august 4th, 2012|Hospitality service, Hotel service|0 Comments